Refund policy

Hangover Queen Return & Refund Policy

At Hangover Queen, we want every Queen to love her crown! If you're not completely satisfied with your purchase, we're happy to help.

30-Day Returns

We accept return requests within 30 days of delivery. To qualify for a return, your Hangover Queen Cold Crown must be unused, in its original packaging, and in the same condition in which you received it.

For hygiene reasons, crowns that have been worn or used cannot be returned unless they arrive defective or damaged.

How to Request a Return

Email miranda@hangoverqueen.com within 30 days of delivery with your order number and reason for the return.

Please wait for return instructions before sending your product back.

Return Shipping

Customers are responsible for return shipping costs for change-of-mind returns. If your item arrives damaged, defective, or incorrect, please contact us so we can arrange an appropriate resolution at no additional cost to you.

Refunds

Once we receive and inspect your return, we'll notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method within 10 business days. Your bank or credit card provider may require additional processing time.

Original shipping charges are nonrefundable for change-of-mind returns.

Damaged or Incorrect Items

If your crown arrives damaged, defective, or incorrect, please contact us as soon as possible at miranda@hangoverqueen.com with your order number and photos of the issue.

We'll work to make it right!

Questions?

Email us at miranda@hangoverqueen.com.

Stay cool, Queen! 👑❄️